DescriptionSummary:The Lead for HMSHost Food and Beverage locations accurately and efficiently processes customerorders, maintains a friendly, efficient, and appealing environment for associates and customers, providesguidance to other associates on proper procedures within the unit, and assists in the day-to- dayoperations of the stores. Responsibilities also include welcoming all customers, encouraging, throughleadership and example, the highest level of sales and customer service performance by otherassociates, assisting associates to maximize sales and customer service through coaching, counselingand mentoring, and performing all other responsibilities as directed by the business or as assigned byManagement. This is a non-exempt position which reports to the Assistant Manager, Store Manager orGeneral Manager, depending on local requirements.Essential Functions:Accurately and efficiently processes orders while following recipes and/or product directions; orOperates a cash register and receives cash or credit card payments from customers, accuratelycounts and provides change to customers when appropriate while following all HMSHostcustomer service and cash handling policies and proceduresAssists in locating, reconciling, and verifying the accuracy of transactions and operatesequipment with peripheral electronic data processingReceives inventory, moves and lifts food and beverage products and supplies; transfers suppliesand equipment between storage and work areas by hand or cartProvides guidance to other associates on proper portion control in the preparation of food, andmonitors whether proper food handling procedures, as outlined by Management, are followedincluding wrapping, labeling, dating, stocking, storing, rotating and checking temperature ofproducts, coaching where any deficiencies existAssists the Manager or Supervisor in maintaining a friendly, efficient, and appealing environmentfor associates and customersDevelops a solid knowledge of product and services available in unitCleans and sanitizes work station and equipmentRequirementsMinimum Qualifications, Knowledge, Skills, and Work Environment:Requires a High School diploma or equivalent (GED)Requires a minimum of 6 months cash handling and customer service experienceRequires the ability to speak, read and comprehend instructions, short correspondence, andpolicy documents, as well as converse comfortably with customersRequires the ability to bend, twist, and stand to perform normal job functionsRequires the ability to lift and/or move up to 40 poundsFrequently immerses hands in water and water diluted with chemical solutions Associated topics: assistant store manager, co manager, department supervisor, general manager, lead, manager retail, principal, senior manager, supervisor, team lead
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.